Terms & Conditions
Terms and Conditions
Your use of this website www.nativebodyworks.co.uk and any product or service contained within constitutes acceptance of these Terms & Conditions. These terms and conditions may be amended at any time by updating this page.
- Pricing Policy
Native Body Works make every effort to ensure that the pricing and other information displayed on this website is correct and up to date. However, if an error in the pricing of a product or any other error is found Native Body Works cannot be held responsible. The user acknowledges that information, products and services on this website may include errors or inaccuracies.
- Postage & Packaging
Postage and packaging to the mainland UK costs £3 per orders under £30. Orders over this amount have free delivery. Native Body Works use always obtain proof of posting and use signed-for delivery services. At present we only ship to the mainland UK.
Full payment for the Native Body Works goods must be received before your order can be accepted. Once payment has been received a confirmation of your order will be sent by email to the email address provided by yourself. Our acceptance of your order brings into existence a legally binding contract between us. Please check this confirmation email carefully and notify us immediately by email if there are any errors.
We reserve the right to cancel the contract between us if:
– we have insufficient stock
– we cannot deliver to your area
– there are adverse circumstances outside our control
– one or more of the goods you ordered was listed at an incorrect price due to a typographical error or an error in the pricing information received by us from our suppliers.
If we have to cancel your contract we will notify you by email and will re-credit to your account any sum deducted by us from your credit card within 30 days of your order. We will not be obliged to offer any compensation for any disappointment or inconvenience suffered.
- Refunds & Exchanges
If you wish to return any items then you can cancel your order within 14 days of delivery to arrange a full refund or an exchange (to same value). To cancel your order please email us at firstname.lastname@example.org. The item(s) will need to be returned within 14 days of notifying us.
You will need to return the item(s) unused and with original packaging to: Native Body Works, 142 Main Road, Bryncoch, Neath, South Wales SA10 7TR
We would appreciate it if you could give us a reason for your return to enable us to monitor customer satisfaction. We recommend that you ask for a receipt from Royal Mail as proof of posting as we cannot be held responsible if the returned item is lost in transit.
Once you have notified us that you are cancelling your contract, any sum debited to us from your credit card or Paypal account will be credited to your account within 30 days of your order provided that the goods are received by us in the condition they were in when delivered to you. If you do not return the goods or do not pay the costs of delivery, we shall be entitled to deduct the direct costs of recovering the goods from the amount to be re-credited to you.
- Customer Details
We never sell or pass on our customer details. In addition we do not store customers’ credit card details. If you pay online then your payment will be processed by Paypal’s secure encrypted system which means that we never even see your credit or debit card details let alone store these details.
- Liability Disclaimer
The entire liability of Native Body Works for any claim shall not exceed the price of the products or services supplied by Native Body Work. Every effort has been made to ensure that this website is free from any computer viruses or similar. However Native Body Work or their agents cannot be held responsible for any damage or loss incurred by using this website.
In no event will Native Body Work , their employees, contractors, suppliers, agents, affiliates, website designer, web host or assigns be liable to ANY party for any indirect or direct or consequential or incidental costs arising out of or in connection with this agreement, web content or website links.
- Third Party Links
Native Body Work are not be responsible nor liable for your use of any other websites which may be accessed via links within this website. Native Body Work is not responsible for their content. Any such links are provided as a service to users of this website and their inclusion in this website does not constitute an endorsement by Native Body Work.
- Intellectual Property
The Native Body Work website, logo, content, imagery and text cannot be copied or edited without our express prior written permission. All designs are protected by copyright.
- Governing Law
These Terms and Conditions shall be governed by and construed in accordance with English law. Disputes arising in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the English courts.
Correspondence address: Native Body Works, 142 Main Road, Bryncoch, Neath, SA10 7TR